Shipping and Delivery Policy

Last updated: January 2025

1. Digital Course Delivery

MindScript courses are delivered digitally through our online learning platform. No physical shipping is required.

2. Course Access Timeline

Upon successful payment through Razorpay:

• Immediate Access: Course materials and pre-recorded content
• Within 24 hours: Welcome email with login credentials
• Within 48 hours: Access to live session schedule
• Within 72 hours: Mentor assignment and introduction

3. Delivery Method

Course delivery includes:

• Secure login credentials sent via email
• Access to our Learning Management System (LMS)
• Downloadable course materials and resources
• Live session links and meeting details
• Mobile app access for on-the-go learning

4. System Requirements

To access your course, you need:

• Stable internet connection (minimum 2 Mbps)
• Modern web browser (Chrome, Firefox, Safari, Edge)
• Computer, tablet, or smartphone
• Audio and video capabilities for live sessions

5. Delivery Confirmation

You will receive delivery confirmation through:

• Email confirmation from MindScript
• SMS notification (if phone number provided)
• WhatsApp message (if opted in)
• Dashboard notification in your LMS account

6. Troubleshooting Access Issues

If you experience access issues:

1. Check your email (including spam folder)
2. Verify your internet connection
3. Clear browser cache and cookies
4. Contact support at: support@mindscript.com

7. Course Material Updates

Course materials are regularly updated:

• New content added monthly
• Real-time industry updates
• Additional practice exercises
• Updated project requirements

8. Support and Assistance

For delivery-related support:

Email: support@mindscript.com
Phone: +91-XXXXXXXXXX
Live Chat: Available on our website
Response time: Within 2 hours

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